What do you do when the travel bug bites and you're a lawyer? For Jack Ezon, the answer was to quit law and start a travel business.

Jack is the founder of EMBARK Beyond, a company that offers high-end hospitality and travel experiences by positioning themselves as "global luxury experts."

In today's hugely inspiring episode, Jack Ezon is sharing some of his standards, steps, and principles that have made him such a success in the service business.

Learn how "loyalty is won from the heart and not the pocket" and how "glitches lead to greatness" as Jack generously opens up on how to do business with people.

After all, people do business with people, not products. The way Jack is able to articulate how to position the customer in terms of creating an experience that offers emotional impact is something we can all learn a lot from, whether we are in hospitality or not.

It's no wonder that Steve looks up to Jack as a mentor, and hearing his humility and wisdom at once will make you realize that it's hardly surprising that he's had so much success.

With these valuable insights, we can emulate and Embark Beyond, on our own journey, ourselves. Please join us!

"If you can work with your heart and your head at the same time, you can be infinitely successful." ~ Jack Ezon

In This Episode:

- What gave Jack the travel bug?

- Working in luxury travel during 9/11

- Having a "hero syndrome" to succeed in service

- How to structure a travel business partnership

- What did Jack do to operate (and grow) a travel business during COVID?

- Learning to sell the world by aspiration, not by destination

- Creating emotional impact with your clients (what AI can't do)

- The importance of investing in your future

Connect with Jack Ezon:

Website - https://www.embarkbeyond.com/

Connect with Steve Class:

Instagram - https://www.instagram.com/steveyclass/

Property Management - https://www.newenglandpropertymanagementllc.com/

Realty Service - https://www.newenglandrs.com/

Website - http://succeedwithclass.com/