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In this continued collaboration with Milford TV, we explore how burnout rarely makes a scene—it slips in as irritability, isolation, and the quiet urge to shut out the world. This episode is the conclusion of episode 225 and we open the door on how those whispers grow louder inside the fire service and EMS, why “just call this number” isn’t care, and what it really takes to protect crews before a bad day becomes a disaster. Our guest, Renea Mansfield, shares honest, lived experience—from losing interest in the kitchen table banter to wrestling with passive suicidal thoughts in the height of COVID—and we walk through the small, specific signals leaders and peers need to catch early.
From there, we shift into solutions that actually fit the job. We break down the Frontline Resilience Protocol, a three-pillar framework designed for police and fire: tactical performance tailored to real-world demands, culturally competent mental health support with warm handoffs and follow-up, and leadership development that turns communication into a daily practice. Think job-specific strength and mobility, nervous system regulation you can use in the rig or the hallway, and nutrition choices that work at 2 a.m. Equally important, we get into the human factors—dark humor, stigma, and how trust is built or broken when a captain shrugs off a plea for help.
The throughline is simple: follow-up saves lives. When someone finally says “I’m not okay,” the next step must be personal, fast, and predictable. Leaders need scripts and skills, peers need permission to check back in, and departments benefit from trained outsiders who know the culture and aren’t tangled in station politics. If you’re a chief, union rep, or frontline responder, you’ll walk away with practical steps to spot burnout early, respond with care, and build a system that doesn’t quit when the shift ends.
Her website is waywardwellnesscoaching.org
LinkedIn: https://www.linkedin.com/in/waywardwellnesscoaching/
Facebook: https://www.facebook.com/people/Wayward-Wellness-Coaching/61566792351111/
Instagram: https://www.instagram.com/wayward_wellness_coaching/
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Chapters
1. Welcome & Sponsor Shoutout (00:00:00)
2. Pivot: Burnout in Fire Service (00:01:20)
3. Subtle Signs Before the Crash (00:02:05)
4. Irritability, Isolation, Numbing (00:06:05)
5. Passive Suicidality and COVID Stress (00:10:45)
6. Leadership Misses and Stigma (00:15:30)
7. Why “Here’s a Number” Fails (00:19:10)
8. Follow-Up as a Lifeline (00:22:15)
9. Outsiders and Cultural Competence (00:25:55)
10. The Frontline Resilience Protocol (00:31:10)
244 episodes
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