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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Jeff Raz, Stand & Deliver senior director, Clown Conservatory founder, author, and resilient performer sits down with host Mike Kearney. Jeff shares his perspective on resilience, the art of communicating, presenting confidently, and building trust. This interview is chockfull of tips to help leaders up their game in captivating their audiences—whether in person, writing, or even in a virtual setting.
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