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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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What do disruption and innovation have in common? How can an organization strengthen internal audit's relationship with management and sell the value they bring to the table? Why are leading by example and maintaining passion key ingredients for success? Find out in this episode of Resilient, where host Sandy Pundmann sits down with Spotify's vice president of internal audit and chief audit executive, Kenneth Chen, to discuss all of this and more.
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