Design Matters with Debbie Millman is one of the world’s very first podcasts. Broadcasting independently for over 15 years, the show is about how incredibly creative people design the arc of their lives. Hosted on Acast. See acast.com/privacy for more information.
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Generational Clients, And how to Lose Them - RD343
Resourceful Designer: Strategies for running a graphic design business
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In this episode of Resourceful Designer, I share a cautionary tale about losing generational clients and the critical lesson I've learned from my mistakes.
Whether you're dealing with family-run businesses or companies with long-standing leadership, you'll discover the importance of building relationships with the next generation to ensure client loyalty.
Listen as I recount personal stories and offer valuable insights to help you avoid falling into the same trap.
Don't miss this crucial episode that could save your client base in the years to come!
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