Artwork
iconShare
 
Manage episode 523440636 series 3419618
Content provided by Audioboom and Retail Gazette. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and Retail Gazette or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Retailers often think of the golden quarter in terms of stock, promotions and delivery speed. But behind every sale, every dispatch, and every customer interaction is a fundamental frontline team under immense pressure.
In 2025, with labour shortages, rising costs, and burnout at record highs, managing your workforce effectively could be the single biggest determinant of whether you thrive or stumble this peak.
In this episode of Retail Unpacked, we speak with Erik Fjellborg, CEO and founder of Quinyx, to explore how AI-driven scheduling, smarter communication, and employee engagement can turn seasonal chaos into peak performance.
We’ll discuss how flexibility, fairness, and the right tech tools not only boost productivity but also protect the wellbeing of staff, and why that’s the real secret to long-term customer loyalty.
  continue reading

24 episodes