Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 488236243 series 3671225
Content provided by MobiLoud. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MobiLoud or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
How does a modern menswear brand build customer loyalty through thoughtful design?
We sat down with Henry Martinez, Head of Design at Mack Weldon, to uncover their customer-centric approach to product development.
Drawing from his 15 years at iconic brands like Gucci and Ralph Lauren, Henry reveals how Mack Weldon prioritizes comfort and longevity over fleeting trends. He takes us behind the scenes of their data-driven design process, where customer feedback directly shapes everything from fabric selection to photography angles.
We chat about how product design fundamentally impacts customer loyalty in ecommerce, the evolution from traditional retail to digital-first shopping experiences, and why creating quality products that last matters more than marketing tactics.
Henry also shares more on Mack Weldon's philosophy of building relationships through consistent experiences across all touchpoints to turn first-time buyers into loyal, long-term customers.
6 episodes
