Manage episode 514225001 series 3591352
Your CRM isn’t starving for data — it’s drowning in the wrong kind. 🤯
In this episode of the RevOpsAF Podcast, co-host Camela Thompson chats with Arjun Ganatra, Business Systems Lead at Veriff, about how to eliminate manual data entry, clean up your CRM, and unlock real-time insights through AI-powered passive logging.
🧠 Arjun shares how his team automates data capture using tools like Momentum, how to decide what not to automate, and how to win rep buy-in without killing morale.
📈 What You’ll Learn
🧼 How to “set it and refine it” with passive logging
⚙️ What NOT to automate (yes, pipeline stages stay manual 🚫)
🤝 Tactics to get sales leadership buy-in and rep trust
💬 Using AI to auto-summarize calls & fill CRM fields
🔮 Future of RevOps: voice interfaces & collaborative AI
🧩 Perfect For Sales Ops • RevOps • CS Ops leaders focused on systems, process management, analytics, and thought leadership
🔗 Links & Resources
💡 Read more on the RevOps Co-op Blog: https://www.revopscoop.com/learn/blog
👥 Join the RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options
🤝 Connect with Arjun Ganatra on LinkedIn: https://www.linkedin.com/in/arjunganatra/
🎧 Follow Camela Thompson on LinkedIn: https://www.linkedin.com/in/camela-thompson/
🔔 Subscribe to RevOpsAF for weekly episodes with the world’s top RevOps leaders.
#revops #salesops #DataHygiene #crm #revenueoperations #AIinRevOps #automation #processmanagement #RevOpsPodcast #PassiveLogging
63 episodes