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Why customer success is central to your revenue org
Manage episode 446240990 series 3591352
Revenue Operations should only focus on teams that directly generate net new revenue. ❌ False!
Customer Success holds all of your recurring revenue, making it central to your revenue strategy. Join co-host Camela Thompson and Shantanu Shekhar, Revenue Operations at Personio, as they discuss fostering alignment 🤝across all GTM teams.
You’ll learn about:
💲 Expanding the definition of revenue beyond Sales
💗 How to increase alignment through councils and joint OKRs
👨🏽💼 Why RevOps teams will always benefit from specialization
Watch the full video for an insightful conversation about the intersection of sales, marketing, and customer success.
Follow Shantanu on LinkedIn: https://www.linkedin.com/in/shantanushekhar/
Join revopscoop.com and a community of 13k+ revenue operations professionals.
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