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Building a Community

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Manage episode 463709978 series 2572866
Content provided by 37signals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 37signals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and how they've connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts.

Key Takeaways:

  • 00:40 – Meet Merissa and Ashley from Basecamp Support
  • 01:54 – The Basecamp Community origin story
  • 05:03 – The Community as a place for sharing and collaboration
  • 07:20 – The 37signals team role within the Community
  • 09:08 – Starting a community without fear of failure
  • 13:27 – Tips for starting your own community of users and fans

Links and Resources:

  continue reading

322 episodes

Artwork

Building a Community

REWORK

1,132 subscribers

published

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Manage episode 463709978 series 2572866
Content provided by 37signals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 37signals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and how they've connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts.

Key Takeaways:

  • 00:40 – Meet Merissa and Ashley from Basecamp Support
  • 01:54 – The Basecamp Community origin story
  • 05:03 – The Community as a place for sharing and collaboration
  • 07:20 – The 37signals team role within the Community
  • 09:08 – Starting a community without fear of failure
  • 13:27 – Tips for starting your own community of users and fans

Links and Resources:

  continue reading

322 episodes

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