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Built on Trust

REWORK

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Trust is the foundation of any strong company. In this episode of The REWORK Podcast, 37signals co-founder and CTO David Heinemeier Hansson joins host Kimberly Rhodes to explore what it really means to build a high-trust organization. David shares how trust shapes the culture and success of a team, even when working remotely.

Key Takeaways

  • 00:23 – Trust starts as the default at 37signals
  • 05:19 – Empowering employees with reasonable spending freedom
  • 11:46 – Why one person’s mistake shouldn’t lead to restrictive policies
  • 15:15 – How to cultivate trust in remote workplaces
  • 22:10 – Trust and accountability can and should coexist

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Chapters

1. Introduction (00:00:00)

2. Trust starts as the default at 37signals (00:00:23)

3. Empowering employees with reasonable spending freedom (00:05:19)

4. Why one person’s mistake shouldn’t lead to restrictive policies (00:11:46)

5. How to cultivate trust in remote workplaces (00:15:15)

6. Trust and accountability can and should coexist (00:22:10)

339 episodes