How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation?

In this episode of Right on Time with RouteSmart, we head to the Bay Area to chat with Gene Della Zoppa, CEO and Managing Partner of Mill Valley Refuse Service, about how his team reimagined their approach to routing using RouteSmart Online.

Joining the conversation are Dave Oxenford, RouteSmart Implementation Consultant, and Jessica Cearfoss, Senior Business Development Manager, who helped guide Mill Valley through the transformation.

We’ll cover:
✅ Reducing overtime and boosting truck capacity from 90% to 95%
✅ Improving data quality and unlocking better decision-making
✅ Reorganizing routes for balance, efficiency, and driver buy-in
✅ Overcoming challenges with legacy systems
✅ What’s next for Gene’s team as they continue optimizing operations

Whether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen.