How can businesses take small, meaningful steps toward inclusivity — and why is accessibility not just ethical, but strategic?

In this episode of Riveo Impact Lab, co-hosts Elin Barton and Emily Adams welcome Amy Graves, California Chapter President of NAWBO, founder and CEO of Hidden Consumer Consulting, and author of The Hidden Consumer. Amy shares her personal and professional journey as a disabled entrepreneur and industry consultant, and explores how accessibility and inclusive practices drive both human and business impact.

Tune in as we discuss:

• The real-life challenges that inspired Amy’s mission-driven work
• How accessible practices lead to broader market reach and brand loyalty
• Why accessibility should be embedded in company culture — not bolted on
• Easy first steps any leader can take to make their workplace more inclusive

Whether you're just starting out or seeking to deepen your understanding, this conversation offers powerful insights into building a business that includes everyone.

The Riveo Impact Lab is produced for you by Riveo Creative. For more Riveo Impact Lab content, including the video versions of all our episodes, please visit https://riveocreative.com/riveo-impact-lab/.