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Balancing Your Store While Having Fun: Creating an Incredible Retail Culture

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Manage episode 471667057 series 3451513
Content provided by Crystal Vilkaitis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Crystal Vilkaitis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join the Rooted in Retail Mastermind: Resilient Together
--
Running a retail store is more than just transactions—it’s about creating experiences that keep both customers and employees engaged. In this episode of Rooted in Retail we are joined by Bryan Gaus and Anthony DiAmbrosio of American Dream as we explore how to balance business operations with a fun, vibrant culture that makes your store a place people love to be.

[9:26] How to embed fun into daily operations

[11:11] Keeping things fresh with surprise elements

[12:03] Leveraging tools to enhance the retail experience

[13:00] How business experiences shape memorable customer interactions

[16:52] A wow moment at American Dream

[20:43] Encouraging team members to take ownership in transactions

[22:01] Measuring ROI in creating a better retail experience

[27:05] Exciting trends and shifts in consumer behavior

---
Get all of the resources in our show notes - https://rootedinretail.com/episodes/balancing-your-store-while-having-fun-creating-an-incredible-retail-culture/

Join the Rooted in Retail Facebook Group to continue the conversation
Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted
Join our newsletter for all the latest marketing news for retailers
Show off your super fandom by getting your Rooted in Retail Merch!

  continue reading

Chapters

1. Balancing Your Store While Having Fun: Creating an Incredible Retail Culture (00:00:00)

2. How to embed fun into daily operations (00:09:26)

3. Keeping things fresh with surprise elements (00:11:11)

4. Leveraging tools to enhance the retail experience (00:12:03)

5. How business experiences shape memorable customer interactions (00:13:00)

6. A wow moment at American Dream (00:16:52)

7. Encouraging team members to take ownership in transactions (00:20:43)

8. Measuring ROI in creating a better retail experience (00:22:01)

9. Exciting trends and shifts in consumer behavior (00:27:05)

186 episodes

Artwork
iconShare
 
Manage episode 471667057 series 3451513
Content provided by Crystal Vilkaitis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Crystal Vilkaitis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join the Rooted in Retail Mastermind: Resilient Together
--
Running a retail store is more than just transactions—it’s about creating experiences that keep both customers and employees engaged. In this episode of Rooted in Retail we are joined by Bryan Gaus and Anthony DiAmbrosio of American Dream as we explore how to balance business operations with a fun, vibrant culture that makes your store a place people love to be.

[9:26] How to embed fun into daily operations

[11:11] Keeping things fresh with surprise elements

[12:03] Leveraging tools to enhance the retail experience

[13:00] How business experiences shape memorable customer interactions

[16:52] A wow moment at American Dream

[20:43] Encouraging team members to take ownership in transactions

[22:01] Measuring ROI in creating a better retail experience

[27:05] Exciting trends and shifts in consumer behavior

---
Get all of the resources in our show notes - https://rootedinretail.com/episodes/balancing-your-store-while-having-fun-creating-an-incredible-retail-culture/

Join the Rooted in Retail Facebook Group to continue the conversation
Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted
Join our newsletter for all the latest marketing news for retailers
Show off your super fandom by getting your Rooted in Retail Merch!

  continue reading

Chapters

1. Balancing Your Store While Having Fun: Creating an Incredible Retail Culture (00:00:00)

2. How to embed fun into daily operations (00:09:26)

3. Keeping things fresh with surprise elements (00:11:11)

4. Leveraging tools to enhance the retail experience (00:12:03)

5. How business experiences shape memorable customer interactions (00:13:00)

6. A wow moment at American Dream (00:16:52)

7. Encouraging team members to take ownership in transactions (00:20:43)

8. Measuring ROI in creating a better retail experience (00:22:01)

9. Exciting trends and shifts in consumer behavior (00:27:05)

186 episodes

All episodes

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