Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 512305411 series 3467080
Content provided by Dan Balcauski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dan Balcauski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In this episode of SaaS Scaling Secrets, Dan Balcauski interviews Richie Khandelwal, co-founder of PriceLabs, a revenue management platform for vacation rental owners. Richie shares his unique journey of building PriceLabs into a global operation while working demanding full-time roles at Bain and scaling MindTickle. They discuss the origins of PriceLabs, managing a side hustle turned full-time business, and the importance of prioritizing tasks and customer-centric solutions. Richie also explores the challenges and strategies of pricing both in hospitality and SaaS software, emphasizing the need for explainability in algorithms and balancing trust and accountability in team management. Lastly, Richie advises CEOs to resist the urge to be the smartest in the room and focus on hard work to achieve B2B scaling success.
01:12 Meet Richie Kahndelwal of PriceLabs
01:42 The Journey of Building PriceLabs
02:24 Balancing Full-Time Roles and a Side Hustle
07:36 The Decision to Go All-In on PriceLabs
13:04 Management and Leadership Insights
18:57 Balancing Trust and Accountability in Business
21:01 Building a Remote Trust-Based Culture
21:27 Defining and Maintaining Company Values
24:34 Challenges of Pricing in SaaS vs. Hospitality
27:34 Psychology of Pricing Automation
28:47 Explaining Pricing Models to Customers
31:06 Balancing Algorithms and Customer Psychology
33:45 Common Misconceptions in Pricing
35:53 Advice for Scaling B2B Companies
Guest Links
56 episodes
