Host Dan Balcauski sits down with Ajoy Krishnamoorthy, CEO of Cin7. Ajoy, with over two decades of experience, shares insights from his career transition from engineering to executive leadership. He discusses his journey and the pivotal moments that shaped his approach to business. The conversation explores Cin7's mission to empower sellers in the commerce industry, the challenges they've overcome, and how they leverage AI to enhance internal operations and customer experiences. Ajoy emphasizes the importance of continuous improvement, a customer-first mentality, and pragmatic approaches to AI implementation and pricing strategies. Join us to explore leadership, innovation, and driving growth in the SaaS world.
01:01 Ajoy Krishnamoorthy's Superhero Transformation Moment
01:51 The Impact of Business School on Career
05:35 From Product Management to CEO
06:34 The Role of a CEO: Practitioner vs. Preacher
07:57 The Importance of Cross-Disciplinary Leadership
12:01 Challenges and Opportunities at Cin7
15:20 Cin7's Customer-Centric Vision
18:43 Continuous Improvement and Team Motivation
20:55 The Power of Incremental Progress
21:45 Embracing AI with Purpose
28:27 Lessons Learned in AI and Pricing
36:21 Driving Customer-Centric Growth
Guest Links
https://www.linkedin.com/in/ajoykrishnamoorthy/
cin7.com