A surgeon with, for many reasons, a questionable reputation comes up in a hospital’s three-yearly credentialling cycle and serious performance issues need to be addressed. What are the best steps for an administrator to follow? In this episode of “Safeguarding Healthcare,” host Dr David Rankin is joined by the Chief Medical Officer at Safer Care Victoria, Professor Andrew Wilson, to delve into the complexities of medical credentialing and performance management. They explore a hypothetical scenario involving a surgeon whose credentials raise concerns about patient safety and team culture. The discussion highlights the challenges in balancing credentialing with ongoing performance evaluations and the importance of transparent, defendable processes in medical administration.

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