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Why "The Customer Is Always Right" Is Hurting Hardscapers & Landscapers
Manage episode 471823647 series 2904799
Schedule a Meeting with Joshua TODAY!
Are You Setting Expectations Correctly with Your Clients?
The Costly Mistake Most Contractors Make
Ever had a client seem totally frustrated, even though you're doing everything right? It’s probably because they had expectations you didn’t even know about. In this episode, Joshua Gillow dives into the biggest issue that plagues construction and design professionals: failing to set clear expectations.
What You’ll Gain from This Episode:
✅ Learn how unspoken client expectations can derail your project and hurt your reputation.
✅ Discover a step-by-step process for uncovering client concerns before they turn into major issues.
✅ Find out how setting clear expectations can lead to better client experiences, more referrals, and increased profitability.
🎧 Press play now and start transforming your client relationships with a proven process!
Connect with Joshua at:
How to work with Joshua - https://yes.express/apply/
Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.
236 episodes
Why "The Customer Is Always Right" Is Hurting Hardscapers & Landscapers
Sales made Simple for Outdoor Living Pros, Landscapers and Hardscapers (formerly Outerspaces)
Manage episode 471823647 series 2904799
Schedule a Meeting with Joshua TODAY!
Are You Setting Expectations Correctly with Your Clients?
The Costly Mistake Most Contractors Make
Ever had a client seem totally frustrated, even though you're doing everything right? It’s probably because they had expectations you didn’t even know about. In this episode, Joshua Gillow dives into the biggest issue that plagues construction and design professionals: failing to set clear expectations.
What You’ll Gain from This Episode:
✅ Learn how unspoken client expectations can derail your project and hurt your reputation.
✅ Discover a step-by-step process for uncovering client concerns before they turn into major issues.
✅ Find out how setting clear expectations can lead to better client experiences, more referrals, and increased profitability.
🎧 Press play now and start transforming your client relationships with a proven process!
Connect with Joshua at:
How to work with Joshua - https://yes.express/apply/
Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.
236 episodes
All episodes
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