The intersection of artificial intelligence and human potential is reshaping business operations across industries. But rather than replacing people, could AI actually unlock deeper human capabilities?
Jared Peno, founder of Alliance Technologies and Taligent, brings 15 years of entrepreneurial experience to this thought-provoking conversation about how technology and humanity can work together to create exceptional value. Having built his managed IT services company from scratch during the 2008 recession, Pano offers rare insight into sustainable business growth that prioritizes both technological efficiency and human development.
"What I am trying to do with systems and process is I'm unlocking the artistry of my employees," Peno explains, revealing his distinctive approach to business leadership. He shares practical wisdom on hiring for personality rather than technical skills, building leadership teams that can operate independently, and creating an environment where people feel safe to innovate and occasionally fail.
Peno's perspective on the coming "AI gold rush" provides valuable strategic guidance for business leaders. While he predicts slower employee growth but higher profitability for companies that effectively implement AI, he warns that success depends on having clean data foundations and clear understanding of how technology enhances rather than replaces human capabilities.
Most compelling is Peno's track record—his very first customer from 15 years ago remains with his company today, testament to his philosophy that "happy employees create happy customers." His concept of "relationship capital" and focus on "ownership and excellence" offer practical frameworks for businesses seeking to build lasting customer relationships in an increasingly automated world.
Whether you're a business owner navigating AI implementation, a leader struggling with delegation, or simply curious about the future of work, this conversation provides fresh insights into balancing technological advancement with human potential. Connect with Jared on LinkedIn or visit alliance-technologiesco to learn more about his approach to technology-enabled business growth.