Unlocking AI's Transformative Power in Retail with Expert Scott Benedict
Manage episode 478817155 series 3661354
This episode explores the transformative impact of artificial intelligence on the retail industry, highlighting how AI can enhance customer experiences, optimize supply chains, and drive data-driven insights. Key topics include personalization strategies, customer service improvements, and best practices for tech investments.
• Exploring the role of AI in customer data analysis
• Insights into personalization techniques across touchpoints
• Importance of AI in optimizing supply chain operations
• Enhancing store layouts through consumer behavior analytics
• The evolution of customer service with AI technologies
• Recommended approaches for tech investment strategies
13 episodes