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Value Delivered: Boosting ERP Support Effectiveness with Scrum and Kanban at ambarics

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Manage episode 482879704 series 3300537
Content provided by Scrum.org. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scrum.org or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this "Value Delivered" episode of the Scrum.org Community Podcast, Dave West speaks with Andre Bohn of ambarics and Professional Scrum Trainer Alex Hardt about how combining Professional Scrum and Kanban helped ambarics streamline ERP software support. Learn how greater transparency, limiting work in progress, and visualizing work item age enabled the team to better manage unplanned work, reduce escalations, and increase customer satisfaction.

  continue reading

194 episodes

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iconShare
 
Manage episode 482879704 series 3300537
Content provided by Scrum.org. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scrum.org or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this "Value Delivered" episode of the Scrum.org Community Podcast, Dave West speaks with Andre Bohn of ambarics and Professional Scrum Trainer Alex Hardt about how combining Professional Scrum and Kanban helped ambarics streamline ERP software support. Learn how greater transparency, limiting work in progress, and visualizing work item age enabled the team to better manage unplanned work, reduce escalations, and increase customer satisfaction.

  continue reading

194 episodes

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