Welcome to today’s episode of the CRA Resource Show. We are pleased to welcome Brian Dempster, Executive Director of Clinical Operations at Fate Therapeutics, as our special guest. In this episode, we build upon a recent discussion about soft skills with podcaster Lyle Gee by exploring the essential topic of conflict resolution strategies in clinical research.

In the clinical research industry, effective teamwork and communication are vital for the success of any study. However, it is important to note that conflict resolution isn't the same as avoiding conflict.

Our conversation delves into why conflict resolution strategies involve much more than simply avoiding disagreements. We examine how to recognize potential issues early. Our discussion then addresses how to respond constructively while fostering an environment where challenges can be addressed openly and respectfully.

Brian shares personal stories about his leadership journey. We discuss the importance of setting boundaries along with actionable guidance for promoting strong team dynamics. Importantly, we outline how mastering conflict resolution strategies can elevate morale.

It also enhances retention and ultimately contributes to the successful execution of clinical trials.

This episode delivers practical tactics for anyone involved in clinical research. In essence, it empowers you to effectively approach difficult conversations and cultivate a positive and productive workplace.

Listen in for expert insights and practical lessons on using conflict resolution strategies to turn challenges into opportunities for growth in your team and career.

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