Across healthcare, new technologies often land in the hands of nurses without their input, adding complexity instead of easing it. In the age of artificial intelligence, more than ever, leaving nurses out of the design process risks creating tools that miss the mark, fail to build trust, threaten safety and security, and can add to the very burdens they’re meant to relieve.

In this episode of our AI in Play series, we meet Ryannon Frederick, MS, RN, System Chief Nursing Officer at Mayo Clinic, who has restructured nursing leadership teams to ensure nurses identify the problems, co-develop the solutions, and remain partners from design through implementation and testing. Frederick shares how this “for nurses, by nurses” model is transforming innovation at Mayo, making nursing work visible, rebuilding trust in technology, and delivering tools like ambient documentation and nurse virtual assistants that give time back to patients and strengthen the workforce.

Find this episode’s resources at www.seeyounowpodcast.com, and for more information on the podcast bundles, visit ANA’s Innovation Website at:

https://www.nursingworld.org/practice-policy/innovation/education/.

Have questions for the SEE YOU NOW team? Feedback? Future episode ideas?

Contact us at: [email protected].

Resources

Enabling nurses’ engagement in the design of healthcare technology – Core competencies and requirements: A qualitative study (2024) BMC Nursing.

https://www.sciencedirect.com/science/article/pii/S2666142X23000541?via%3Dihub

Impact of Bottom-Up Cocreation of Nursing Technological Innovations: Explorative Interview Study Among Hospital Nurses and Managers (2025).JMIR.

https://humanfactors.jmir.org/2025/1/e60543/

Global prevalence and contributing factors of nurse burnout: an umbrella review of systematic review and meta-analysis. (2025) BMC Nursing.

https://bmcnurs.biomedcentral.com/articles/10.1186/s12912-025-03266-8

Documentation Burden in Nursing and Its Role in Clinician Burnout Syndrome. (2022) ACI.

https://www.thieme-connect.com/products/ejournals/abstract/10.1055/s-0042-1757157

Addressing burnout in the healthcare workforce: current realities and mitigation strategies. (2024) The Lancet.

https://www.thelancet.com/journals/lanepe/article/PIIS2666-7762(24)00128-5/fulltext