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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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In this episode of Manufacturing the Workforce of Tomorrow, host Toni Neary talks with Dr. Timothy Wilson, SME's AI strategist, about what artificial intelligence really is—and what it means for your workforce. They break down the basics of AI (Narrow, General, Agentic), how tools like ChatGPT work, and how AI is already shaping everything from hiring to upskilling. Learn how organizations can use AI to uncover hidden talent, close skill gaps, and personalize employee development. Whether you're new to AI or ready to scale, this conversation offers clear, practical insights for the future of work.
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