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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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What do brokers need to know?
What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need?
We discuss the future of insurance products and how they will evolve in the next ten years and beyond with our host - Steph McGovern - who is joined by:
Nick Hobbs, Chief Distribution Office, Allianz Commercial
Huw Evans, Head of Insurance, KPMG
See omnystudio.com/listener for privacy information.
62 episodes
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