It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry.
Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference.
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Chapters
1. Insurance Tomorrow: Best of 2023 (00:00:00)
2. Marker 01 (00:04:00)
3. Marker 02 (00:04:00)
62 episodes