Redesigning Healthcare: A Human-Centered Approach | Ep 216
Manage episode 477921285 series 2887006
🎙️ Redesigning Healthcare: A Human-Centered Approach with Sheila 🏥❤️
In this powerful episode, Sheila, a first-generation Haitian American and public health advocate, shares her mission to reshape healthcare into a system that truly serves people. 🌍✨
🔹 From Personal Experience to Public Health – Sheila’s journey & passion for health equity 💡⚖️
🔹 Rethinking Healthcare – Why we need a human-centered approach 🤝🏽🩺
🔹 Breaking Systemic Barriers – The challenges patients & providers face 🏥🔥
🔹 Entrepreneurial Burnout & Self-Care – The importance of balance & well-being 🧘♀️🌿
🔹 Taking Action – How YOU can be part of the change 🚀🌎
Healthcare should be about humans helping humans. Tune in and join the movement for a more compassionate, patient-centered system! 💙
Offers:
Introduction video about Girls Matter: https://drive.google.com/file/d/1R3-xqzJLZW14om1PhFClcU_oRSZ8zgip/view
Meet Your Unconscious Mind Workshop:
https://amplifyimpactacademy.com/trauma
4 – in – 1 Mind Body Practitioner Certification program https://amplifyimpactacademy.com/90-day-q3
FREE 7 Day Trial: NuCalm Products to recalibrate your nervous system / improve your sleep:: https://nucalm.com
Use my promo code at checkout: YGHJ to get 15% off your monthly subscription, every month.
Episode Summary
Sheila's background and passion for health equity @ 0:00
Sheila shares her personal story of being a first-generation Haitian American and navigating multiple worlds from a young age. This experience instilled in her a deep passion for designing systems that work for people, leading her to a career in public health focused on advancing health equity and social change.
Redesigning healthcare to be more human-centered @ 7:00
Sheila discusses her vision for redesigning the healthcare system to be more centered around people's stories and lived experiences, rather than just focusing on technology and efficiency. She believes healthcare should be seen as a social space where humans help humans, and that patients should have more ownership and sovereignty over their own health data.
Challenges in the current healthcare system @ 11:16
Sheila and Melissa explore the systemic issues in the current healthcare system, such as the focus on productivity and revenue over patient outcomes, the burnout experienced by medical professionals, and the lack of choice and control patients have over their care. They discuss how these problems are perpetuated by the underlying values and incentives driving the system.
Entrepreneurial burnout and the importance of self-care @ 30:59
Sheila shares her own experiences as a new entrepreneur and the challenges of maintaining work-life balance. She emphasizes the importance of developing personal practices and routines to stay grounded, such as a morning routine, meditation, and making time for play and connection. Melissa reinforces the need to prioritize wellness to avoid burnout.
Sheila's call to action and next steps @ 40:15
Sheila invites the audience to connect with her and get involved in her mission, whether as a speaker, collaborator, or supporter of her upcoming technology platform that aims to empower patients and drive innovation in healthcare. She emphasizes the power of community in creating change.
About the Guest:
Sheila Phicil is a social change futurist™, health equity expert, and founder of Phicil-itate Change LLC, a company dedicated to empowering social innovators and changemakers to create measurable, lasting impact. With over 15 years of experience driving healthcare transformation at leading institutions—including Brigham and Women's Hospital, Dana Farber Cancer Institute, the Veterans Health Administration, and Boston Medical Center (BMC)—Sheila blends her expertise with lived experience to advance health equity and social change. Sheila has received numerous accolades, such as the Boston Medical Center Leadership Impact Award in 2020 and recognition as a Massachusetts Health Leadership College fellow in 2022. She holds dual Master’s degrees in Public Health and Financial Economics, is a Certified Project Management Professional (PMP), and a Fellow of the American College of Healthcare Executives (FACHE). Phicil-itate Change leverages Sheila’s unique framework that combines innovative strategies, AI-driven operations, and equitable design to help mission-driven leaders achieve impactful change. Sheila’s current initiative, COMPASS Project—a blockchain- and AI-enabled social listening and patient engagement platform—was selected for the highly competitive Cambridge Innovation Center (CIC) Social Impact Cohort for Fall 2024, highlighting its potential to transform patient-centered innovation. Sheila is also a sought-after speaker on health equity, AI-driven healthcare solutions, and intelligent operations for social impact.
Contact:
https://phicil-itatechange.com
https://www.linkedin.com/in/sheila-phicil/
https://www.youtube.com/@phicil-itate_change
TOPICS:
Redesigning Healthcare to Work for Everyone – Exploring why the current healthcare system is costly and failing, and how social innovation, AI, and entrepreneurship can drive more equitable solutions.
Entrepreneurial Burnout in the Social Impact Space – Discussing the hidden toll of solving big societal problems and strategies for balancing purpose-driven work with self-care, automation, and AI.
The Power of Storytelling in Transforming Health Equity – Highlighting how deep social listening and patient narratives can shape better healthcare solutions, influence policy, and drive meaningful system change.
About the Host:
Melissa is an Integrative Health Practitioner and a Board Designated Trainer of NLP, Time Line Therapy®, Hypnotherarpy, and NLP Results Coaching, helping people get to the root cause of their health issues and then get lasting results. Melissa neither diagnoses nor cures but helps bring your body back into balance by helping discover your “toxic load” and then removing the toxins. Melissa offers functional medicine lab testing that helps you “see inside” to know exactly what is going on, and then provides a personalized wellness protocol using natural herbs and supplements. Melissa’s business is 100% virtual – the lab tests are mailed directly to your home and she specializes in holding your hand and guiding the way to healing so that you don’t have to figure it all out on your own.
Melissa has launched Amplify Impact Academy, with business partner, Billie Aadmi and together they train other coaches, practitioners and counsellors in the 4 mind-body healing modalities mentioned above, giving them powerful tools to use with clients to get results with greater ease, speed and grace. These courses teach life skills and anyone can take them, if you wanto be a better leader, parent, partner, be empowered in your own life, these courses are for you!
Melissa’s passion project is her non-profit, Girls Matter (www.girlsmatter.ca), breaking the poverty cycle 1 girl, 1 family, 1 village at a time. The mission is to keep girls in school and stop teenage marriages, because school isn’t free in over 50 countries around the world and when parents have to make the difficult choices of feeding their kids or paying for school, food wins. And when the girls hit their teen years, they will often be married off so that someone else becomes responsible to feed them. Keeping girls in school instead creates a generational ripple effect, because an educated girl is more than twice as likely to ensure her on children are educated. Educating girls also grows the GDP of countries, when they get into the workforce. This is how together, we can change the world. Guests on this podcast are invited to donate to this important cause. Learn more here in this short video: https://drive.google.com/file/d/1R3-xqzJLZW14om1PhFClcU_oRSZ8zgip/view?usp=share_link
Melissa is the winner of the 2024 Women in Podcasting Awards in the “inspiration & motivation” category and the 2021 & 2022 Quality Care Award by Business From The Heart and is also the recipient of the Alignable “Local Business Person of the Year “Award 2022, 2023 & 2024 for Whistler.
Melissa has been featured at a number of Health & Wellness Summits, such as the Health, Wealth & Wisdom Summit, The Power To Profit Summit, The Feel Fan-freaking-tas-tic Summit, the Aim Higher Summit and many more! She has also guested on over 90 different podcasts teaching people about the importance of prioritizing our health and how to get started.
Linktree: https://linktr.ee/yourguidedhealthjourney
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