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The Art of the Follow-up: How to Bring Patients in Without Being Salesy | GMS

 
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Manage episode 483692735 series 3229993
Content provided by Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Ever feel awkward or pushy when contacting potential patients to book appointments?
Today we're learning about the under-appreciated yet pivotal role follow-ups play in turning potential leads into loyal patients WITHOUT being salesy. Many leads slip through the cracks due to insufficient follow-up, and we set the stage for a deep dive into this crucial process. We're covering three cornerstone principles of effective follow-ups: speed, frequency, and value, detailing how each principle can be harnessed to build trust and keep potential patients engaged over time.

We outline a methodical follow-up system, complete with detailed text message templates to engage leads right after an event and maintain their interest through a timeline of contact points. From quick follow-up to valuable, spaced interactions, we break down the patient journey into crucial stages—awareness, consideration, and decision—aligning follow-up strategies to each phase. Along the way, we learn how to combat common pitfalls like sounding robotic or procrastinating outreach, and underscore the human aspect—treating follow-ups as a fulfilling promise rather than a nuisance.

What You'll Learn in This Episode:

  • The vital role follow-ups play in converting leads into patients.
  • Key principles of effective follow-up: speed, frequency, and value.
  • Strategies for immediate, high-value contact to build trust.
  • A structured follow-up system with templates for ongoing engagement.
  • How to tailor follow-ups to the stages of the patient decision journey.
  • Common follow-up mistakes and how to avoid them.
  • The importance of maintaining a human touch in communications.

Hit play to discover actionable follow-up strategies that drive patient conversions today!

Learn More About the Ground Marketing Course Here:

Website: https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/

For more helpful tips, strategies, ideas, and marketing advice, join my weekly newsletter here.

The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 483692735 series 3229993
Content provided by Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Ever feel awkward or pushy when contacting potential patients to book appointments?
Today we're learning about the under-appreciated yet pivotal role follow-ups play in turning potential leads into loyal patients WITHOUT being salesy. Many leads slip through the cracks due to insufficient follow-up, and we set the stage for a deep dive into this crucial process. We're covering three cornerstone principles of effective follow-ups: speed, frequency, and value, detailing how each principle can be harnessed to build trust and keep potential patients engaged over time.

We outline a methodical follow-up system, complete with detailed text message templates to engage leads right after an event and maintain their interest through a timeline of contact points. From quick follow-up to valuable, spaced interactions, we break down the patient journey into crucial stages—awareness, consideration, and decision—aligning follow-up strategies to each phase. Along the way, we learn how to combat common pitfalls like sounding robotic or procrastinating outreach, and underscore the human aspect—treating follow-ups as a fulfilling promise rather than a nuisance.

What You'll Learn in This Episode:

  • The vital role follow-ups play in converting leads into patients.
  • Key principles of effective follow-up: speed, frequency, and value.
  • Strategies for immediate, high-value contact to build trust.
  • A structured follow-up system with templates for ongoing engagement.
  • How to tailor follow-ups to the stages of the patient decision journey.
  • Common follow-up mistakes and how to avoid them.
  • The importance of maintaining a human touch in communications.

Hit play to discover actionable follow-up strategies that drive patient conversions today!

Learn More About the Ground Marketing Course Here:

Website: https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/

For more helpful tips, strategies, ideas, and marketing advice, join my weekly newsletter here.

The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041

  continue reading

100 episodes

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