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In this powerful re-release, Shay sits down with Brian Galke — The People Problem Solver — to explore the subtle but transformational skill of reading faces, understanding non-verbal cues, and communicating in a way that actually lands.

Brian went from introverted help-desk employee to Regional VP overseeing a $40M book of business… and he credits one thing:

Learning how to read people accurately — fast.

Together, Shay and Brian unpack:

• How facial features reveal how people think, process, and make decisions

• The difference between visual, auditory, and kinesthetic communicators (and how to spot them instantly)

• How eyebrow shapes determine decision-making speed and communication preferences

• How to use these tools to create deeper trust, improve sales conversations, hire better, and support clients more effectively

• Why understanding others first makes introverts more confident and connected

Brian also shares stories about:

• Getting first-class upgrades using these principles

• Supportive communication in relationships and teams

• How these skills saved him in high-pressure corporate environments

• Why this ancient communication method dates back to the Greeks and was once part of academic training

If you want to become the kind of communicator who makes people feel seen, understood, and valued — this episode is a masterclass.

Connect with Brian: www.subtleskills.com

Eye Brow Cheat Sheet: www.getthecheatsheet.com

For deeper behind-the-scenes insights into building powerful, trust-driven events, listen to Shay’s private podcast at SixFigureEventProSecrets.com

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189 episodes