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Episode 18 Firdaus Bhathena, Chief Technology Officer at FIS
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FIS CTO Firdaus Bhathena shares his vision for the future of banking in an exclusive conversation with Personetics. Learn how personalization, AI, and data are completely changing banking experiences and making financial guidance accessible to everyone.
Key topics:
- Why personalization is no longer optional in banking
- How banks can integrate naturally into customers' daily lives
- The importance of explaining the 'why' behind financial recommendations
- Making professional-grade financial guidance available to all
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