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In this episode, Nick Portillo welcomes Oli Ostertag, General Manager at PAR Technologies Operator Cloud. Together, they dive into one of the biggest shifts shaking up the industry: the rise of appetite-suppressing drugs like Ozempic and Wegovy. With more than a quarter of Americans considering these medications, dining habits are changing fast, and restaurants are being forced to adapt.

Ollie shares how quick-service brands can turn this disruption into opportunity by offering smaller portions, lower-sugar options, and smarter menus, without sacrificing profitability.

TIMESTAMPS

00:00 - Intro

00:44 - The Impact of Appetite-Suppressing Drugs on Food Service

06:59 - The Impact of Consumer Behavior on Food Service Trends

19:44 - The Impact of AI on Customer Experience in Food Service

22:23 - Optimizing Customer Engagement through Data

29:47 - Future Innovations and Product Strategies

RESOURCES

Portillo Sales

CONTACT

Nick: [email protected]

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126 episodes