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In this episode, Nick Portillo dives into one of the industry’s toughest challenges: staffing and employee retention. He is joined by Luke Fryer, founder and CEO of Harri, a platform built to tackle these exact issues.

With a career that spans decades in hospitality, including launching the very first Burger King in Australia, Luke brings a wealth of experience and a fresh perspective on how to rethink workforce management. They explore why talent has become the ultimate competitive advantage in foodservice and how technology can transform scheduling and compliance from pain points into opportunities. Luke also shares practical strategies that operators of all sizes can use to improve retention.

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Nick: [email protected]

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126 episodes