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22. From Domino's to Deliveroo: Exploring Delivery Innovation with Keith Bird, CEO of Marugame Udon Europe
Manage episode 454908594 series 3452220
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With extensive experience with brands such as Gourmet Burger Kitchen, West Cornwall Pasty Co. and Krispy Kreme, Keith Bird shares his invaluable insights on how consumer demands are reshaping the industry. We’ll explore how apps have revolutionized restaurant operations and customer trust, the influence of cultural acceptance on diverse culinary offerings, and the significant rise of aggregators like Uber Eats and Deliveroo.
In this episode, we discuss:
- Importance of consumers in the food delivery ecosystem.
- Evolution of delivery platforms like Deliveroo and Uber Eats.
- Balancing dine-in and delivery business models in restaurants.
- Role of apps in enhancing restaurant visibility and trust.
- Strategies for optimising in-home dining experiences.
- Adapting international cuisines for delivery and takeaway.
- Future innovations in food delivery… including drone usage.
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