Richard Smith has been the High Performance Leader at the Crusaders, High-Performance Coach Development Manager for NZ Cricket, and High-Performance Coaching Consultant for High Performance Sport NZ. He coached NZ u19s to the World Cup title in 2007. He now consults with businesses as well as continuing his work at the top level of sport.

- What makes an environment a high performance one.

- How you improve as a coach.

- The most important aspect of being a leader.

- How to sustain performance over long periods.

- How to develop and improve the people in your organization.

- The consulting work he does with CEOs.

- What All Black Tom Taylor and Leinster Coach Tyler Bleyendaal taught him when he was coaching Canterbury Rugby u21s.

- What he learned from chatting with Olympic winning coach Rick Charlsworth.

- How to create the optimal learning environment in sport and business.

- Why coaches need to reflect and get feedback ,and how best to do this.

- The effect body language has on others.

- How to approach failure, and growth mindset.

- How players learn differently, and how to coach those different learners.

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