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We delve into innovative methods for developing skills within auto workshops. Our discussion contrasts traditional 'training out of place' with the emerging 'training in place' approach, emphasising the benefits of microlearning and gamification. Andrew highlights the critical importance of closing knowledge gaps to improve efficiency and safety, using analogies from medical facility processes.

Andrew has a variety of free downloads and tools you can grab.

Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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26 episodes