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#3 | Being Boutique - 3 Ways to Serve Your Clients so they Become Natural Evangelists for Your Work [REPLAY]
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"Being boutique is about delighting your client EVERY STEP OF THE WAY." - Kate Bendewald
Today we are going to talk about what it means to “Be Boutique” in your business. Being boutique doesn’t have anything to do with being small. It has everything to do with how you show up and serve your clients - and when done well, experiencing the natural benefits such as being able to charge more and cherry pick the clients and projects you want to work on. Sounds pretty good right?
In this episode we answer questions like…
How do we take that incredible responsibility of being given the keys to someone’s home and be good stewards to our clients?
How can we afford to take on fewer clients and charge a premium?
How do you serve your clients so they become natural evangelists for your work?
Here’s a glance at this episode…
[03:20] I discuss what it means to actually “Be Boutique” and how we take the incredible responsibility of being given the keys to our clients spaces and providing that top-notch service.
[05:00] I dive into how to delight your clients by doing ordinary things extraordinarily well.
[16:45] I share how I prepare your clients for the inevitable mishaps that will occur so that they feel supported!
[21:50] I share how to stay connected during a project so that you are always top of mind to your clients.
Resources mentioned in this episode:
- JOIN: Interior Designer’s Business Blueprint
- FREE DOWNLOAD: 7 Habits of Highly Profitable Interior Designers
- FREE Masterclass: 6 Part Framework for A Thriving Interior Design Business
- Client Questionnaire
- Client Consultation Worksheet Bundle
- Client Intake Cheat Sheet
- 3 Binder System Toolkit
127 episodes
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