How can you intentionally build trust and rapport with your clients? In this episode, host Rebecca Danial sits down with guest Phyllis Woodfine—associate supervisor at The Coaching Catalysts Supervision Collective, PCC coach, mentor, supervisor, speaker, and practising osteopath. Phyllis brings a wealth of experience, weaving together her diverse background from environmental health and building surveying to holistic coaching and osteopathy.

Phyllis shares the pivotal moments that led her into coaching, how her multifaceted career has enriched her practice, and why integrating mind and body is at the heart of her approach. Rebecca and Phyllis explore the value of embracing past experiences, building trust and rapport in client relationships, and how compassion and continual learning are essential for every coach.

Here are the Highlights:

00:00 Introduction

07:21 Journey from Psychology to Coaching

12:24 Coaching, Speaking, and Teaching Activities

14:47 Versatile Coaching Approaches

18:31 Coaching Community and Supervision Benefits

25:02 Avoid Fads; Embrace Evidence

27:58 Rapport and Trust

About Phyllis Woodfine MSc, ICF PCC,EMCC:

Phyllis is a coach, speaker, Osteopath and multi-modal practitioner who bridges the gap between academic knowledge and real-world client care. As an ICF Professional Certified Coach (PCC)— only held by just over 4,000 coaches in the UK—she brings a unique blend of theory and practical experience to her work. Her training also includes hypnotherapy and movement therapies, adding further depth to her approach.

Her experience spans from frontline support in local government to teaching at university at both undergraduate and Masters level; working with patients individually and as a clinic tutor. This diverse background informs her work, allowing her to connect with people on many levels, from academic discussions to compassionate conversations. Whether mentoring coaches, speaking to large groups, or working one-on-one.

With a background in advanced communication methodologies like NLP (Master Practitioner) and ACT (Acceptance and Commitment Therapy), combined with experience in local government supporting vulnerable individuals, Phyllis has a knack for connecting deeply with people facing diverse challenges. This experience has honed her ability to communicate empathetically, especially in times of crisis over the last 40+years.

As an EMCC AC Supervisor and ICF Mentor, Phyllis guides and supports other coaches while also working directly with clients—from healthcare professionals and corporate leaders to individuals navigating personal growth or challenging situations. She adapts her approach to each client and patient, drawing on coaching, movement, and hypnotherapy techniques to facilitate meaningful change.

Phyllis is dedicated to creating lasting impact through expert guidance and authentic connection.

Connect with Phyllis:

Website: www.phylliswoodfine.com

LinkedIn: https://www.linkedin.com/in/phyllis-woodfine-osteopath-mentor-coach/

Connect with us here:

Website:

https://www.thecoachingcatalysts.com

Work with us:

We are celebrating International Coaching Week from May 12th and hosting a series of free workshops - sign up here to join us: https://bit.ly/supervisionworkshops

Find out more about our supervision service here: http://bit.ly/coaching-collective

Join us in person for our bi-annual coaches’ meet up on Friday 20 June in Central London. For more information and booking head to: http://bit.ly/coachesmeetup

For ICF mentoring see here: https://bit.ly/catalystsmentorcoaching

To book a call: https://tidycal.com/coachingcatalysts/explorationcall

FREE Supervision Experience for Coaches: Listening Partnerships, register here: https://bit.ly/supervisionexperience

Social Media:

https://www.facebook.com/thecoachingcatalysts

https://www.instagram.com/thecoachingcatalysts_

https://www.linkedin.com/company/thecoachingcatalysts

Sarah: https://www.linkedin.com/in/sarahbramallcoaching/

Rebecca: https://www.linkedin.com/in/danielrebecca/

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