Manage episode 521162182 series 3563963
Steve Adams brings decades of real experience to Quality Time with MoreSteam. He graduated from West Point and served in the Army Corps of Engineers. Eventually, Steve spent thirty years at Procter & Gamble, where he drove improvement on a global scale. Along the way, Steve even got Deming's autograph. Yes, the W. Edwards Deming! Host Dan Swartwout talks to Steve about solving problems and the commitment to quality. With Steve, you get 30 years of real stories from the plant floor. And one more thing… you'll never guess what classic TV show is referenced in this episode.
After the interview, Dan shares the audio from a recent episode of MoreSteam's Street Stats YouTube series. Street Stats focuses on making business statistics useful and practical. After you're done listening to this episode of Quality Time with MoreSteam, go check out more Street Stats!
In this episode, you will hear about:
1:40 - Steve's background
2:27 - Going to Proctor & Gamble
3:41 - Steve's role in the Total Quality Movement
4:37 - Analytical problem solving
6:45 - Centerlines in manufacturing
12:22 - Meeting W. Edwards Deming
14:21 - Deming's 14 Points
15:40 - Quality products require quality components
16:52 - Steve's time as a consultant
20:05 - Peter Falk, Columbo, and continuous improvement
24:32 - Street Stats on Quality Time With MoreSteam
Additional Resources:
The Street Stats Playlist on YouTube
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45 episodes