Featuring Dr. Angelo Milazzo, Chief Medical Officer at Duke Health Integrated Practice. In this episode, we explore how cutting-edge technology is reshaping healthcare delivery, from AI-assisted transcription to data-driven insights on social determinants of health.

Dr. Milazzo shares how his team at Duke Health is implementing powerful tools to reduce clinician burnout, improve documentation workflows, and connect patients with critical resources across the care continuum.

Topics covered in this episode:

• AI-assisted ambient listening in the exam room
• Reducing after-hours charting for doctors and nurses
• Customizing documentation to clinician style
• Capturing social drivers of health in the electronic health record (EHR)
• Closing the loop between patient data and community resources
• New listening tech in the OR for efficient surgical documentation

If you're a healthcare executive, physician, IT leader, or digital health innovator, this conversation offers a real-world look at how technology is being used to improve both provider experience and patient outcomes.

Find Dr. Milazzo's work at: www.dukehealth.org

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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

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The Digital Healthcare Experience Podcast:

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Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach