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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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One of the biggest fears and frustrations of the membership owners I talk to is over-delivering: the feeling that you’re giving too much, for too little in return.
The problem? We’re thinking about over-delivering in the wrong way. It doesn’t mean what most of us think it means.
We’ll explore:
- The 2 reasons why membership owners get stuck in a pattern of over-delivering and then resenting their members
- What over-delivering looks like inside a membership
- How to bring exceptional value to your members without burning yourself out
- A new role to try on that will help you show up differently for your members — so they get better results without you have to work around the clock to make it happen
Links and Resources:
- 🌱 Irresistible Offer - a new mini-VIP Day for Membership Owners: themissingink.co/irresistible
- Contact Natalie: themissingink.co/connect
- See how you can work with Natalie: themissingink.co/services
Read this podcast in article format & check out the shownotes:
https://themissingink.co/listen/8-antidote-over-delivering-membership
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- Instagram: instagram.com/natalietaylor.co
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