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One of the biggest fears and frustrations of the membership owners I talk to is over-delivering: the feeling that you’re giving too much, for too little in return.

The problem? We’re thinking about over-delivering in the wrong way. It doesn’t mean what most of us think it means.

We’ll explore:

  • The 2 reasons why membership owners get stuck in a pattern of over-delivering and then resenting their members
  • What over-delivering looks like inside a membership
  • How to bring exceptional value to your members without burning yourself out
  • A new role to try on that will help you show up differently for your members — so they get better results without you have to work around the clock to make it happen

Links and Resources:


Read this podcast in article format & check out the shownotes:

https://themissingink.co/listen/8-antidote-over-delivering-membership

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21 episodes