In this episode, Jamie speaks with Trident Construction President, Tim Kennedy. When Jamie met the team at Trident Construction, she was amazed at the incredible culture of customer obsession and profound care. Tim shares how that culture was created and how he stewards it now as the organization is growing so rapidly. He discusses the importance of hiring slowly, the power of trust, and the three core attributes that he looks for in highly successful team members. Tim is a strong, humble leader who doesn’t shy away from sharing his mistakes and learning on the way up from entry level employee out of college to now leading the entire organization.

During the episode, Jamie and Tim refer to the following work:

• Ken Blanchard - Raving Fans

• Andy Stanley - The Importance of Trust in Leadership

• Carol Dweck’s Growth Mindset work – link to the book here

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