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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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This episode features Pete Hefferan, co-founder of Shed Cafe. Pete shares the fascinating journey of how he brought Shed Cafe to life, from a casual job opportunity to taking over the business with his wife, Lydia. Find out about the ongoing dedication required to curate fresh, high-quality food daily and ensure seamless service in a small, efficient space. We also explore the challenges, benefits, and highlights of running a café, and Pete’s focus on increasing efficiency. Finally, we discuss the Shed menu and how they source ingredients.
KEY TAKEAWAYS
Agility and Streamlining for Resilience: Faced with rising costs, Shed Cafe, benefits from being a "sapling" rather than a "big oak tree," as it can bend through storms by changing suppliers and products. They've focused on streamlining their operations to deliver quality food quickly.
Innovation in the Everyday: The "Tomato Soup" Principle: Pete shares how to elevate a simple tomato soup recipe. This highlights that even common products can stand out with a creative twist. For business owners, this emphasises the importance of finding ways to differentiate standard offerings to capture customer interest and establish a unique selling proposition.
The Experience Economy: Pete notes that "good coffee is 10% beans". The other 90% is about the entire customer experience, including where they sit, the interaction with staff, and even how they pay. This takeaway stresses that in today's market, success often hinges on creating a holistic and memorable customer experience that goes far beyond the core product or service being offered.
TIME CODES
00:00 Introduction
00:24 Tomato & aubergine soup
01:02 Introduction to Pete
01:38 Why is it called Shed Café?
02:34 Why did Pete want to take over Shed?
04:15 How to check your bakes
04:58 What is Pete’s favourite part of running Shed?
07:09 Challenges Pete has faced running Shed
08:48 How Pete has tackled his challenges
11:12 Perfect your processes
11:40 Highlight from Shed’s history
12:28 Every day at Shed is different!
12:48 Sourcing ingredients for Shed
15:11 Finding customers for Shed
17:15 Your story is so important
18:11 Future plans for Shed
52 episodes
