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Stan and Eileen from Ramstead Ranch in Washington State sit down with host John Haskell to discuss the challenges of scaling a direct-to-consumer business, particularly in fulfillment.

In part 1 of this conversation, they share how, after doubling their budget for paid advertising, they increased sales from $600,000 to $1.2 million within a year, leading to a fulfillment bottleneck. Faced with team members struggling to keep up with orders, they implemented Scrum, an agile operating system, to streamline their processes. This led to a significant reduction in work hours while maintaining an increased order volume, demonstrating the effectiveness of Scrum in improving efficiency and team collaboration.

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In this episode, we cover:

  • The impact of paid advertising and the significant fulfillment challenge it created
  • Shifting and improving their fulfillment process to keep up with increased sales
  • Introducing the Scrum system to their C-Suite and fulfillment center
  • How Scrum has affected their efficiency and ensures continuous improvement

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His Cavvy Foundation was established as a way to help families and individuals in the ranching community with serious medical issues. Click below to learn more, apply for assistance, or nominate a family in need.

His Cavvy Foundation

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54 episodes