HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Getting a bad review sucks. But ignoring it, brushing it off, or clapping back will cost you more than your ego. It will cost you sales, trust, and repeat customers. Negative feedback isn’t an insult. It’s a spotlight. And how you react under it tells every potential buyer whether you’re worth their money.
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