In this episode, we dive into the messy reality of vendor relationships. Eric unpacks the frustration of unmet promises and the emotional toll of constantly having to micromanage. But here’s the bigger question: when things go wrong, do you cut ties immediately, or do you step back, recalibrate, and give the relationship a chance to evolve? It’s not just about the vendor—it’s about how we communicate, set expectations, and manage the inevitable bumps in the road. If you’ve ever felt the tension between holding others accountable and showing grace, this one’s for you.

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