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Don’t Fear the Callback! Your Guide to Fixing Mistakes and Building Loyalty Ep. #339
Manage episode 478618693 series 3613788
Callbacks are a fact of life in the green industry—but how you handle them can make or break your business. In this episode of Profits with Pajak, John shares a step-by-step framework for responding to callbacks the right way, turning mistakes into trust-building moments, and putting systems in place to keep repeat issues from cropping up. Whether you’re a solo operator or running a crew, you’ll walk away with practical tips to protect your reputation, delight your clients, and grow your business profitably.
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