95 | From Fired to Fortune: The Resilient Rise of Anchor Heating and Air with Stephanie Postell
Freedom Blueprint for Home Services | HVAC, Plumbing, Electrical, Leadership, Business Growth
Manage episode 493115679 series 3615126
Show Information
Episode Number: 95
Date: July 7, 2025
Duration: 43:45
Host Contact Information
Host: Justin Deese
Website: JustinDeese.com
Contact: [email protected]
Guest Contact Information
Guest: Stephanie Postell
Company: Anchor Heating & Air
Website: https://anchorheatingandair.com
TikTok: @anchorheatingandairLLC
Facebook: Anchor Heating and Air LLC
Personal Contact: [email protected]
Summary
In this inspiring episode of the Freedom Blueprint podcast, host Justin Deese sits down with Stephanie Postell, co-founder of Anchor Heating & Air in Charleston, SC. From being fired days before Christmas to building a multi-million-dollar HVAC business, Stephanie and her husband David’s journey is a story of faith, perseverance, and unapologetic community-driven growth.
Stephanie Postell shares how personal branding, authentic leadership, and creative social media strategy helped them build a $9M business in under four years—all while keeping their values front and center. Learn how their focus on culture, community, and connection helped them recruit top talent, grow a loyal customer base, and inspire others in the home services industry.
Takeaways
- Origin Story: How losing a job (twice) became the catalyst for starting Anchor Heating & Air.
- Building a Brand on Trust: Stephanie’s unique take on why authenticity beats paid ads every time.
- Community Marketing: Creative, low-cost ways to build loyalty and generate leads.
- Social media for Recruiting: How TikTok and Facebook have become hiring tools—not just ad platforms.
- Culture that Converts: What makes Anchor a place top techs want to work—and stay.
- Faith & Resilience: The deeper purpose behind their business and the role of faith in their journey.
- Freedom in Business: What it really means to work on your business, not just in it.
Chapters
00:00 – Welcome & Introduction
Justin introduces Stephanie Postell, co-founder of Anchor Heating & Air, and sets the stage for a high-impact conversation.
01:00 – Launching Anchor Heating & Air
Stephanie shares how she and David were unexpectedly fired and used that turning point to build their own HVAC company.
04:30 – Starting a Business… Two Weeks Before COVID
From honeymoon to hustle—how Anchor’s early days were shaped by a pandemic and unexpected adversity.
06:00 – Scaling Fast: From $2K to $9M in Under 4 Years
The key moves and mindset shifts that helped Anchor Heating & Air grow rapidly and profitably.
11:00 – Marketing on a Shoestring Budget
Why community engagement beats paid ads—and the real ROI behind birthday cakes, PTA meetings, and local sponsorships.
16:30 – Rejecting Google PPC & Outmarketing with Authenticity
Stephanie breaks down why Anchor has spent less than $7K on Google ads—and doesn’t regret it.
20:00 – TikTok for Recruiting? Yes, Really.
How a creative approach to social media became Anchor’s secret weapon for hiring top techs.
27:00 – Social Branding = Culture Amplified
Showing the human side of the business through fun, authentic content—and how it drives team loyalty and local awareness.
34:00 – Life Outside the Business
From bourbon collecting to off-road adventures—how Stephanie and David stay connected and grounded as married co-owners.
38:45 – The Freedom Fast Five
Rapid-fire insights on leadership, freedom, growth strategies, and one powerful lesson every business owner needs to hear.
43:45 – Final Thoughts: Culture Before Content
Why the foundation of culture must come before you ever pick up the phone to film a TikTok.
Keywords
HVAC business growth, Plumbing and HVAC leadership, Starting an HVAC company, Anchor Heating and Air Charleston, Stephanie Postell podcast, Justin Deese Freedom Blueprint, Home service business success, HVAC marketing strategies, HVAC recruitment tactics, Community-driven HVAC marketing, Culture in the trades industryHow to grow a service business, Low-budget HVAC marketing ideas, Social media, recruiting HVAC, TikTok for home services, HVAC company branding, Building a trades business from scratch, Business growth after setback, Creating HVAC company culture, Woman-owned HVAC business, HVAC business startup story, HVAC owners on TikTok, HVAC entrepreneur story, HVAC business using social media, Anchor Heating & Air, Freedom Blueprint Podcast, High Proof Offroad, Pearl Promise, David and Stephanie Postell, HVAC business in Charleston SC, HVAC founders podcast interview
96 episodes