Understanding how to build an effective partnership with a VA can redefine how your practice operates. Whether you’re concerned about privacy, team integration, or patient satisfaction, this conversation will offer clarity and actionable advice.

In this episode, we dive deep into the transformative power of virtual assistants in general practices with May Ann Abrasado, Head Trainer at GP Hero. Managing an offshore team may seem daunting, but May Ann breaks it down step-by-step, sharing how practices can successfully integrate VAs while maintaining compliance, improving team efficiency, and enhancing patient care.

If you’ve ever wondered how a VA can revolutionise your general practice, this is the episode for you. May Ann explains why thoughtful hiring, proper training, and cultural alignment are the key ingredients for success.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• How virtual assistants meet privacy and security requirements (00:32)
• The must-haves for onboarding a VA (02:35)
• Steps to recruit and train the perfect VA for your practice (09:01)
• How to integrate VAs seamlessly into your existing team (16:42)
• Common concerns about offshore teams (30:43)

If you haven’t listened to our previous episode talking about The Highs, Lows, and Lessons of General Practice: Sachin’s Story, go back and check out Episode 40.

CONNECT WITH MAY ABRASADO

LinkedIn: www.linkedin.com/in/may-ann-abrasado-4769b733a

GP Hero: GP Admin Staff Outsourcing in Australia | GP Hero

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