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Intake can’t close the loop without attorney support.

In this episode of The Intake Playbook Podcast, Gary Falkowitz reveals why attorney unavailability during warm transfers is one of the costliest breakdowns in intake—and what law firms must do to fix it.

What You’ll Learn:

🔹Why every missed transfer bleeds money

🔹How to build escalation grids and backups for coverage

🔹Why attorney buy-in is non-negotiable for intake success

🔹How to set standards for attorney responsiveness

🔹The cultural shift firms must make to protect every lead

🎧 Don’t let “unavailable” cost your firm its best cases. Listen now.

SUBSCRIBE:

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FIND GARY:

Instagram: @theintakeplaybook

Facebook: @theintakeplaybook

LinkedIn: /the-intake-playbook

Website: intakeplaybook.com

Join The Intake Playbook Community - A free group for legal professionals who want to convert more leads into cases.

Read Gary's Book - The Complete Guide to Law Firm Intake: Powerful Strategies To Maximize Retention and Increase Revenue.

Join The Intake Masterclass - The only continuing legal education membership for legal professionals who want to go beyond the basics and master elite-level intake strategies. Get direct access to Gary Falkowitz, The Legal Intake Authority, and learn how to turn more calls into signed cases with cutting-edge techniques and expert coaching.

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27 episodes