Manage episode 515036337 series 3646003
Intake can’t close the loop without attorney support.
In this episode of The Intake Playbook Podcast, Gary Falkowitz reveals why attorney unavailability during warm transfers is one of the costliest breakdowns in intake—and what law firms must do to fix it.
What You’ll Learn:
🔹Why every missed transfer bleeds money
🔹How to build escalation grids and backups for coverage
🔹Why attorney buy-in is non-negotiable for intake success
🔹How to set standards for attorney responsiveness
🔹The cultural shift firms must make to protect every lead
🎧 Don’t let “unavailable” cost your firm its best cases. Listen now.
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27 episodes