Have you ever wondered where your Generative AI answers are actually coming from?

How can you know if it's to be trusted, and how can you fine tune the results to fit your needs?

In this episode of Enablement Uncanned, Mark and Sarah dig deep into the different types of data sources and knowledge scopes that generative AI can utilize, such as: company content, analytics, general language models, and approved external websites.

They highlight the importance of configuring these knowledge scopes to align with specific business needs and ensure that AI delivers relevant, accurate insights.

This episode also addresses practical business implications, like improving sales readiness, reducing onboarding time, and enabling scalable learning programs. Real-world examples illustrate how AI-driven tools like Bigtincan’s GenieAI help organizations streamline content management, automate repetitive tasks, and provide timely, data-driven recommendations—all while maintaining high standards for data privacy and governance.